Shipping policy

Shipping Policy 23rd September 2025 for Refressh.co.uk

Thank you for shopping with us! We aim to make your experience smooth and reliable. Please review our shipping policy below.

Order Processing & Tracking

• Once your order is placed, you will receive a tracking number within 12 hours.
• Orders go through a picking, packing and dispatch process which typically takes 2–3 business days.

Delivery Timeframes

• After dispatch, delivery usually takes 4–7 business days.
• In total, you can expect your order to arrive within 10 business days maximum from the date of purchase.

Shipping Delays

We strive to meet these timeframes, but please note that unforeseen delays (such as courier issues, customs, or peak season demand) may occasionally occur. If your order is delayed beyond the stated timeframe, please contact us and we will assist you promptly.

Order Tracking

You can track your order at any time using the tracking number provided in your shipping confirmation email.

Questions?

If you have any questions about your order or our shipping process, please reach out to our support team at refresshshop@gmail.com