Terms of service

Terms of Service for Refressh.co.uk

Effective Date: 20 September 2025

Quick Summary 

 

  • ✅ Age Requirement: You must be 18+ to order.
  • 📦 Shipping: We ship quickly, but delivery times may vary. Risk passes to you once the carrier has your package.
  • 💳 Payments: We accept all major payment methods. Orders are processed after payment.
  • 🔄 Returns & Refunds: Eligible products can be returned; refunds go to your original payment method.
  • ⚖️ Your Responsibility: Use our site responsibly and legally.

Full Terms of Service 

1. Who Can Use This Site

You must be 18 or older to buy from our site.

2. Accounts

If you create an account, make sure your info is correct and keep your password safe. You’re responsible for everything done with your account.

3. Products

We sell physical products as described on our site. We try to be accurate, but we can’t guarantee every detail is perfect.

4. Ordering & Payment

You agree to pay for what you order, including taxes and shipping. We accept all major payment methods, including cards, PayPal, and others. Orders are processed after payment is received.

5. Shipping

We aim to send your order quickly, but delivery times can vary. Once your package is with the carrier, the risk passes to you. Customers will be issued with a tracking number within 12hrs from order completion.

6. Returns & Refunds

You can return eligible products according to our Returns Policy. Refunds go back to the original payment method after we get the returned item.

7. Using Our Content

Everything on our site (text, images, logos) belongs to us. You can’t copy or use it without permission.

8. Your Behaviour

Don’t:

  • Break the law;
  • Hack our site;
  • Access other people’s accounts;
  • Use our site to scam or deceive anyone.

9. Disclaimer

Our site and products are provided “as is.” We don’t guarantee they’re perfect or will meet all your expectations.

10. Liability

We aren’t responsible for indirect or accidental damages. Our total liability is limited to what you paid for the product in question.

11. Indemnity

You agree to cover us if your actions or misuse of the site cause us legal trouble or losses.

12. Governing Law

These terms are under the laws of England and Wales. Any disputes go to the courts there.

13. Changes

We may update these terms. Check the date at the top. Using our site after updates means you agree to the new terms.

14. Contact Us

Questions? Contact us at:

refresshshop@gmail.com